Starbucks Rewards FAQs

What is Starbucks® Rewards program?Chevron Down Icon
How do I join Starbucks® Rewards Program with my Starbucks Cards?Chevron Down Icon
I’m trying to join Starbucks Rewards but I don’t have a physical Starbucks Card.Chevron Down Icon
Do I have to verify my email address?Chevron Down Icon
How many Starbucks® Rewards accounts can I have at any time?Chevron Down Icon
How many Starbucks Cards can I register/add to my Starbucks® Rewards account?Chevron Down Icon
Can I transfer the registered Starbucks Card balance between my registered Starbucks Cards?Chevron Down Icon
How does the Starbucks® Rewards Program work?Chevron Down Icon
What is a Star and how can I earn them?Chevron Down Icon
Your change counts towards partial Stars at Starbucks. We’ll keep track of all your partial Stars and apply them to your total Stars.Chevron Down Icon
Can I earn Stars by adding money into my Starbucks Card?Chevron Down Icon
What are the tiers?Chevron Down Icon
Can I earn Stars if I pay with cash or a credit or debit card instead of my registered Starbucks Card?Chevron Down Icon
Do my Stars expire?Chevron Down Icon
How soon will I be able to see the Stars I’ve earned after using my registered Starbucks Card?Chevron Down Icon
How do I redeem the offers?Chevron Down Icon
How do I maintain Gold Level status?Chevron Down Icon
Can I view my transaction history?Chevron Down Icon
Can I view my list of rewards?Chevron Down Icon
How do I check my Starbucks Card balance?Chevron Down Icon
After I have received a printed physical receipt, can I check transaction history in the Starbucks New Zealand app?Chevron Down Icon
What if my Star balance doesn’t look right? Who do I contact?Chevron Down Icon
Why is registration necessary in order to join the Starbucks® Rewards Program?Chevron Down Icon
Can the card be refunded?Chevron Down Icon
Can the Stars in my account be transferred to someone else?Chevron Down Icon
Can I transfer a Starbucks® Rewards membership to someone else?Chevron Down Icon
How does Starbucks protect my privacy after I register my Starbucks Card?Chevron Down Icon
Will my data provided be given to other companies?Chevron Down Icon
Are all Starbucks Card eligible for Starbucks Rewards benefits?Chevron Down Icon
Why can’t I update the Starbucks New Zealand app to the latest version on my smartphone?Chevron Down Icon